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83 | Maximising influencer impact in B2B marketing
Discover how you can transform word-of-mouth into exponential brand growth. That's the power of...
Enterprise machine data platform Splunk's annual product showcase presented a major opportunity to engage and communicate with its global partners. But with few able to make it to Miami in person mid-pandemic, something new, fresh, and exciting was needed.
With Twogether's help, culminating in the world’s first voice assistant-based partner portal AND, independently, an in-depth podcast series, the results couldn't have been any more sound.
Miami ‘Dot Conf’, Splunk's major partner event, takes place yearly. Representing the company's biggest product launch yet however, 'Conf 18' was different and special – providing massive partner engagement and growth opportunities, but also increasing the breadth and complexity of Splunk's value proposition.
The greatest risk was partners becoming disengaged and under-selling the company's solutions.
The need to prevent this while successfully promoting the event was further complicated by Splunk's desire to avoid an over-reliance on conventional channels like email – which would risk alienating an audience already inundated with marketing messages – and that many of its global partners were unable to attend in person.
A simple, personal solution was needed. One that would land Splunk’s message clearly and help partners navigate its new offerings and generate high-value sales all while maintaining their reputation.
"Turn up the volume", the innovative voice-activated campaign that followed, achieved precisely that.
The podcasts, which have already seen record numbers of partner portal engagements in the shortest time ever, are described by Splunk as being among its most popular downloads.
Both these and the associated interactive playbooks have proven "highly effective" partner engagement mechanisms, helping Splunk to be seen as an innovative vendor.
We were keen to communicate to our partners in modern and innovative ways. We introduced our first ever voice-led to partner campaign working with Twogether via podcast timed with a wave of new product innovation announced at our global user conference.
The podcasts and interactive playbook(s) have turned out to be a highly effective way of engaging partners, with the podcasts becoming some of our most popular partner downloads on the partner portal. I’m delighted with the results so far, and proud that Splunk has continued to innovate and smash boundaries, piloting a channel-focused Alexa Skill.
Jessica Walker McFarland
Director, Global Customer Advocacy & Showcases
Splunk
40 min listen
Discover how you can transform word-of-mouth into exponential brand growth. That's the power of...
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Let’s talk about the elephant in the room, voice in marketing. In this episode, we discuss how to...